Of course we hope you LOVE your purchase but if for some reason it doesn't work, feel free to send it back to us. Our return policy is the same online as it is in store. 10 days from the day you receive it for store credit or exchange ONLY. All items must be unworn, free of odor, and have original tags attached. Please note that our RD has the right to refuse any returns. To return an item, please include a copy of receipt from your email or text in the package and mail to:
tres Carmen Boutique
1175 Folly Road Suite B
Charleston, SC 29412
Once we receive your return a store credit will be issued. Shipping charges are non-refundable. If you have have questions please free to call us at 843.974.4383.
All SPANX, COMMANDO, EARRINGS, HANKY PANKY products and ALL SALE MERCHANDISE are FINAL SALES.
We ship via USPS Priority Mail® . Orders placed prior to 12 PM EST will be shipped same day. After 12 PM will be shipped the next business day (excluding holidays). Flat Rate shipping is $5 and orders over $100 are FREE. We are not responsible for items lost in transit.
If you choose in-store-pick-up the same time restrictions apply unless requested for another location.